No Regrets

Acrylic, paper, mixed media, on 10" x 20" canvas. Expressive, bold colors, and texture. No regrets, no looking back.

Thank you for choosing to purchase art from Bjoiful Sound & Art. We strive to provide you with high-quality artwork and an exceptional shopping experience. Please take a moment to review our return policy to ensure your satisfaction with your purchase.

1. Returns and Exchanges:

• We accept returns and exchanges within 30 days from the date of purchase.
• To be eligible for a return or exchange, the artwork must be in its original condition, with no signs of damage, alterations, or wear.
• Returns and exchanges are only applicable to the original purchaser.

2. How to Initiate a Return or Exchange:

• Please contact our customer service team at kelimedcroft@gmail.com to initiate the return or exchange process.
• Provide your order number, the reason for the return, and any relevant details about the condition of the artwork.

3. Return Shipping:

• Customers are responsible for the cost of return shipping.
• Please package the artwork securely to prevent any damage during transit.
• We recommend using a trackable shipping method to ensure the safe return of the artwork.

4. Refund Process:

• Once we receive the returned artwork and verify its condition, we will process your refund or exchange within 7 days.
• Refunds will be issued to the original payment method.

5. Exclusions:

• Custom or commissioned artwork is not eligible for return or exchange unless there is a defect in craftsmanship or materials.
• Limited edition prints and one-of-a-kind pieces may be subject to different return policies, as specified at the time of purchase.

6. Damaged or Defective Items:

• If your artwork arrives damaged or defective, please contact us immediately with photos of the damaged item.
• We will arrange for a replacement or provide a full refund, including return shipping costs in such cases.

7. Cancellations:

• Cancellations are only accepted within 24 hours of placing your order. After this period, the order will be processed, and our standard return policy will apply.

8. Additional Information:

• We reserve the right to refuse returns or exchanges that do not meet our policy criteria.
• This return policy is subject to change, and any updates will be communicated on our website.

Thank you for choosing Bjoiful Sound & Art. If you have any questions or concerns about our return policy, please don't hesitate to contact our customer service team.

Bjoiful Sound & Art 623.299.2500

At Bjoiful Sound & Art, we understand the importance of ensuring your valuable artwork reaches its destination safely and in pristine condition. Our shipping policy is designed to provide transparency, reliability, and security for your art shipments. Please take a moment to review our shipping guidelines:

1. Packaging:

• All artwork will be professionally and securely packaged to protect it from any potential damage during transit.
• We use industry-standard packing materials, including bubble wrap, foam padding, and sturdy boxes, to safeguard your artwork.

2. Shipping Methods:

• We offer various shipping options to accommodate your preferences and delivery time requirements.
• Standard shipping: Cost-effective and reliable, with an estimated delivery time of 8 days.
• Express shipping: Faster delivery, with an estimated delivery time of 3 days.

3. Shipping Partners:

• We collaborate with reputable and experienced shipping carriers to ensure the safe and timely delivery of your artwork.
• Tracking information will be provided for all shipments, allowing you to monitor the progress of your order.

4. Insurance:

• To provide additional peace of mind, we offer shipping insurance for all artwork shipments.
• In the rare event of damage or loss during transit, please contact us immediately, and we will initiate the insurance claim process.

5. International Shipping:

• For international shipments, additional customs fees, taxes, or duties may apply. These charges are the responsibility of the customer.
• Please be aware of any specific shipping regulations or restrictions that may apply to your destination.

6. Delivery Verification:

• Upon delivery, please inspect the packaging for any signs of damage before accepting the shipment.
• If you notice any damage, document it with photographs and contact us within 72 hours of delivery.

7. Address Accuracy:

• It is the customer's responsibility to provide accurate and complete shipping information.
• Please double-check your shipping address during checkout to avoid any delays or misdeliveries.

8. Shipping Costs:

• Shipping costs are calculated based on the weight, dimensions, and destination of the artwork.
• The shipping cost will be displayed during the checkout process for your review.

9. Shipping Times:

• While we strive to meet estimated delivery times, unforeseen circumstances such as weather, customs delays, or other external factors may impact delivery schedules.

10. Contact Information:

• If you have any questions or concerns regarding the shipping of your artwork, please contact our customer service team at kelimedcroft@gmail.com or 623.299.2500.

By placing an order with Bjoiful Sound & Art, you acknowledge and agree to our shipping policy. We appreciate your trust in us to handle your valuable artwork, and we are committed to providing a seamless and secure shipping experience.